22 June 2009

O-So Pampered

Do you have one of these? Mine sure is spoiled. I caught him napping on our bed. Check out the use of the pillows. As my sweetie says... he does have to eat, sleep and pottie. What a pampered pooch!

Today was a wonderful day for lazing around ... While reading a book Oz and I were hiding under a tree. I was reading he was snoozing. It sure was enjoyable. Isn't he so handsome?
Mom you ready to have him come live with you? He could keep you company under a tree.

Good thing we aren't out there now. There is quite the lightening storm a' brewin' out there. A flash flood warning has been issued for areas near North Fort Collins. We've only gotten sprinkles and a whole lotta lightening so far. Uh oh, it is now a tornado warning for NE Ft. Collins. Not having it here!

Enjoy your at home vacation like days!

15 June 2009

Wild Weather

Oblivious to the weather brewing outside, I was being a busy bee and getting things done around the house. After watching a news report a friend called to say she was glad we are not on our hike today. On Sat. we hiked in NW Ft. Collins and today that area enjoyed some wild weather. There were tornadoes spotted in the area and sheets of rain falling! Phew.

This picture is between our house and the next. The clouds were most interesting but not funneling! Yay!
This one is looking Eastish and again the clouds are looking quite menacing.

another view....

Imagine what you miss when you get things done around the house. Thanks J for calling with the update to look outside!

13 June 2009

Finally ... brrriiinnnggg brrrriiinnggg!

Yup, it's true I am finally hooked up with an active cell phone! It only took a month and a week. After the charger fiasco was sorted out I thought porting my number would be the easy part. HAH! Nothing was easy about this process. I kept calling and being told sorry but the computers are down, we are still waiting, check the info again, and I don't know what is going on. Since Virgin hadn't received my number (or so I thought) I was advised to cancel the port and take a Virgin number. Again and again I called in to check if the port was canceled. Finally I got smart and asked for a supervisor. He looked at things and said no the port was not canceled... wait some more while he sends a message to corporate to get things sorted out. After I left for some errand Bill took a message from "some guy from Virgin Mobile " that said, "port not canceled, you have your number, & you need to re-program phone." Of course I had tons of questions... no answers. Impressed that someone actually called me I sat in a state of shock. Finally I was moving forward. The long awaited text finally arrived that said welcome to Virgin Mobile. Ahhhhh Success! For my trouble I was given presents :) They put me on a plan no longer offered that is less money per minute, I was gifted a bunch of anytime minutes (that don't expire!), and finally instead of $9.99 owed to me from the promo when I signed up I got $20. Yay!

It pays to keep after people. AT&T canceled my account because they had forked over my number not because they were rude... oops, sorry stinky 'ole AT&T! I am glad I stuck it out because after a while it became a quest.. Bill didn't quite get it, but I had to see it thru... Bet those reps were glad they were talking to me and not him. So after all this was it worth it? Yup, tho I haven't actually used the phone yet.

:)

12 May 2009

Argh... Do I Really Need a Cellphone?

Wow, I just got off the phone with a friendly Virgin Mobile worker who wanted to send her computer out the third floor window. Apparently they have had computer problems all weekend & it's continuing!

Ahhh, but I am jumping ahead in my story. As a refugee from AT&T Wireless I am a little touchy about customer service and dealing with reps on the phone. AT&T got on my last nerve so I used all my money that was on my account (except 15 cents!). They weren't getting any more than that! My phones were re-homed and I was finally free, or so I thought... To port my number from AT&T (yuk!) to Virgin I had to obtain my account number (not the phone number as I thought), a password, and find out if my account was still active. It was, I got the account number, and the password was finally obtained. You see, I talked to a lovely rep (who didn't pay attention) who said he would be glad to send the password to my phone. Yes, my phone that I had told him 3 times that I'd given away. Arrgh! Most companies, in my experience, when they hear someone is leaving their service because of dissatisfaction with their product say something like sorry you are not happy (or whatever), try to find out more, or try to entice you to stay. AT&T nah, they don't do that... just don't let the door hit you on the way out. In order to plug in my sim card & get the password I borrowed a phone. Finally, I think I am DONE with AT&T.

Now, I am ready to get my service going with Virgin Mobile. Or so I thought... The phone arrived and I tore into the packaging only to discover that the charger they sent is not the one that fits the phone I received. To the phone I went to get this taken care of and they send out another one. Yay... getting closer... or so I thought. That packaging goes flying only to discover I got a charger to a different make of cell phone. ARGH! Again to the phone to get this sorted out ... after an hour on the line and on hold the lady says I am going to get this sorted out for you but I am not going to make you wait on hold anymore. Hopefully she will call and say it is all set and your charger will be on the way! Here's to dreaming big ... and she will say I put a few other pressies in the box too (headset, etc.!).

At least the Virgin Mobile rep's have all apologized and whether they care or not I hung up the phone feeling like they cared about me as a customer. :) Hopefully things will be smooth sailing from here.

Update: Virgin Mobile called back and said the charger, the right one this time, should be on the way shortly!
Who knew such a small thing could be such a big pain?